At Eucapro, we want our customers to be completely satisfied with their purchases. We recommend you to check your goods upon purchasing that we had delivered to you to ensure all is good. In the event there is an error on our side. You can always return to us via the following:
The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Eucapro will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 10 working days after the confirmation.
Please return your purchase to the following address:
Eucapro Group Sdn. Bhd. 201701012080 (1226245-T)
No.39-2 Jalan Tukul N 15/N,
Seksyen 15, 40200 Shah Alam,
Selangor Darul Ehsan, Malaysia
Please contact us at firstname.lastname@example.org or +60358799973 if you have any questions or doubts.